When I try to connect it to my system it comes up as unnamed device

It is either powered off when it is not or in sleep mode

Cannot get it past that

Have reset it and tried re-adding it but no change

Steve

edit: 

Some additional info.

It seems to add my Move 2 okay but at the end it warns me that it may not appear in my app and if not to power off and on again.

I have done that multiple times but the app must shows it as Powered Off

Moderator edit: combined posts