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Hi there,

I cannot believe I have to ask this but here goes.

I have a Roam 2 sitting in Taipei awaiting customs clearance, DHL have emailed me and asked for detailed technical information about the Roam 2, specifically the Wi-Fi operating range and the Bluetooth strength. Is there a technical specifications document I can quote from so that I can get my speaker?

Thanks very much in advance.

 

Hi @jason_a69 

Thanks for your post! A little strange that they are asking that, but here you go:

WiFi: 2.4GHz, 5GHz, 802.11 a/b/g/n/ac 

Bluetooth: Bluetooth 5.2. Bluetooth Low Energy (BLE) for setup (not a Bluetooth transmitter)

Battery: 18Wh 

https://www.sonos.com/en-us/guides/roam2

I hope this helps.


I think I need more detail please. Here is an example they have in their document (the header translated is Equipment name, Brand, model, Working frequency, Output power, quantity).

 

器材名稱

廠牌

型號

工作頻率

輸出功率

數量

iPhone 6s

Apple

A1688

2110-2170MHz

24.36dBm


Hi @jason_a69 

A little more digging was required, but I’ve been given this which has all the relevant info:

There is likely no Declaration of Conformity for Roam 2 in Taipei, and there may be good reason for this - I don’t know if they will release it to you or not, but, I hope this helps.


Thanks, I’ll let you know how I get on.


The saga continues!

 

Can you please confirm the model number and part id for this? It's a Roam 2, white, purchased in the UK.


Hi @jason_a69 

A UK-bought white Roam 2 will have the part ID (SKU) ROAM2R21, while the model number will be S54.

I hope this helps.


It's just arrived, took some faffing with paperwork however customs released it yesterday.


Hi @jason_a69 

Fantastic! Enjoy!


Hi @jason_a69 

Fantastic! Enjoy!

Thanks very much for your help