Like a lot of other people I am deeply frustrated with connectivity of the Sonos Move connected through my mesh wifi network.
While I previously haven’t been able to find any consistency in when the move sent offline, disappear from the app or was visible but without any contact, I just now found a reproduceable behavior.
If I turned Off my wifi on the phone, closed the app and stood near the router of my mesh system (making sure I would Connect to that and not the satelite) and then turned on my wifi and opened the app all speakers of my system appears incl the move and could be controlled.
If I then repeated the above but stood near a sattelite the Move speaker isn’t visible. But all other speakers are and working as expected.
the “funny” thing is that in the last scenario that isn’t working the move and my phone is connected to the same sattelite.
This problem is ONLY with my move. All other works as expected.
my mesh system is Netgear Nighthawk wifi 6 mesh system with router and 2 sattelites.
The phone connected is iPhone.
I am running both a S1 and S2 system (%#?!)
S1 connected with boost and S2 running on wifi.
HELP Sonos!!!!! I am getting increasingly frustrated and though I love the Move I am considering returning it and hence stop further upgrade and expansion of my system.
Honestly, looking through the community I am happy to see that many others experience the same problem and at the same time deeply disappointed to see that the problem has existed so long for so many without a solution.
Previos trademark of sonos with reliability and easy seems to have disappeared
Best regards Peter