Skip to main content
Question

Initial Setup of Sonos Move - nowhere to type wifi password

  • November 10, 2019
  • 2 replies
  • 544 views

I am trying to setup a new Sonos move, and when I get to the WiFi setup screen on my iPad and choose my WiFi network, the next screen says “Enter your network password.  We’ll set Sonos up on: <MyWiFiSSID>”… and on this screen there is no box to actually enter the WiFi network’s password.  Then when I click Continue, I get “Verify network info for <MyWiFiSSID> Please wait”…, then after about 20-30 seconds, I get the error Password incorrect.  You need to enter the correct password to set up this speaker wirelessly.

What am I missing?  Whey doesn’t the app have a place to actually enter your WiFi network’s password?… I am stuck and cannot continue beyond that point.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

2 replies

jgatie
  • November 10, 2019

Try decreasing the font size on your phone.


  • Author
  • Contributor I
  • November 10, 2019

Had to hold the power button down on the Move, the power back on and go through the setup again, then it worked!