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TekGamer
Contributor I
November 10, 2019
Question

Initial Setup of Sonos Move - nowhere to type wifi password

I am trying to setup a new Sonos move, and when I get to the WiFi setup screen on my iPad and choose my WiFi network, the next screen says “Enter your network password.  We’ll set Sonos up on: <MyWiFiSSID>”… and on this screen there is no box to actually enter the WiFi network’s password.  Then when I click Continue, I get “Verify network info for <MyWiFiSSID> Please wait”…, then after about 20-30 seconds, I get the error “Password incorrect.  You need to enter the correct password to set up this speaker wirelessly.”

What am I missing?  Whey doesn’t the app have a place to actually enter your WiFi network’s password?… I am stuck and cannot continue beyond that point.

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2 replies

jgatie
jgatie
November 10, 2019

Try decreasing the font size on your phone.

TekGamerAuthor
Contributor I
November 10, 2019

Had to hold the power button down on the Move, the power back on and go through the setup again, then it worked!

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