Initial Setup of Sonos Move - nowhere to type wifi password

  • 10 November 2019
  • 2 replies

I am trying to setup a new Sonos move, and when I get to the WiFi setup screen on my iPad and choose my WiFi network, the next screen says “Enter your network password.  We’ll set Sonos up on: <MyWiFiSSID>”… and on this screen there is no box to actually enter the WiFi network’s password.  Then when I click Continue, I get “Verify network info for <MyWiFiSSID> Please wait”…, then after about 20-30 seconds, I get the error Password incorrect.  You need to enter the correct password to set up this speaker wirelessly.

What am I missing?  Whey doesn’t the app have a place to actually enter your WiFi network’s password?… I am stuck and cannot continue beyond that point.

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2 replies

Try decreasing the font size on your phone.

Had to hold the power button down on the Move, the power back on and go through the setup again, then it worked!