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Question

CAn't connect in Sonos App, but can connect directly (Android).

  • July 17, 2024
  • 0 replies
  • 28 views

Hello - 

I just picked up a Roam 2. I can connect via BT to my phone (Android Samsung Galaxy S21/Verizon) and it works fine. But, I can’t connect to the Roam in the Sonos app. I’ve unpaired, reset, etc., but no luck.

Perhaps this is a clue: I have the same issue with my JBL BT headphones -- I can connect them via BT, but not at all through the JBL app. Both apps have permissions set to allow BT. 

Thoughts? TIA, 
Greg

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