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Contributor I
February 7, 2024
Answered

all of my music and playlists are grayed out

Is anyone else experiencing an issue with your playlists being unavailable? I subscribe to Sonos radio and it just has a message saying no longer available. I can’t access audacity, Spotify, or any of my channels today. I see them, but they are grayed out. I’ve deleted the app and reinstalled, verified everything is on the same WiFi, and now I’m not sure what to do. Any suggestions? Thank you!

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Airgetlam
AirgetlamAnswer
February 7, 2024

Have you checked for updates within the app? If I were to guess, the app doesn’t match what is installed on your speakers. 

Bruce

1 reply

Airgetlam
AirgetlamAnswer
February 7, 2024

Have you checked for updates within the app? If I were to guess, the app doesn’t match what is installed on your speakers. 

Bruce