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Contributor I
July 12, 2024
Question

alexa problems with sonos roam 2 that appear offline

My sonos roam 2 works perfectly well with alexa and with bluetooth connection but when i ask him to play music via spotify it always says that it is off line. I tried to disconnect, reconnect, cancel alexa service and so on but the problem is always there. What can i do to have it online again?

Moderator edit: Changed roam to roam 2, corrected typo

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1 reply

Bumper
July 12, 2024

You need to provide some more details. What app? Is it connected to your wifi etc.