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gerte
Contributor I
October 11, 2023
Answered

Upgrade program

I recently upgraded my Sonos Playbar for an Arc with the discount and I wonder if I can gift the old Playbar to my daughter or has it been made unusable?

Thank you.

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ratty
rattyAnswer
October 11, 2023

Go ahead and gift it. It’ll be fully functional. 

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3 replies

ratty
rattyAnswer
October 11, 2023

Go ahead and gift it. It’ll be fully functional. 

    controlav
    controlav
    Lead Maestro
    October 11, 2023

    Its sad that people think this of the discount program: those few weeks of madness when it was originally rolled out have left this “bad memory” on the internet that many (here and on reddit) still think the old devices are bricked. The wording on the web site really needs to make it clearer, evidently.

    Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
      melvimbe
      melvimbe
      October 11, 2023

      I don’t think confusion can fully be blamed on Sonos.  There are plenty of discount programs where you are required to turn in your old device in order to receive a discount on a new one.  This used to be the case for Amazon products, not sure their program is still active.  This is definitely still the case with mobile phones.  

      Danny
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