Hello SONOS, hello Coen, hello Mike,

here is my question:

When will a SONOS AV Amp or a SONOS AV port finally come out (if we can call the devices that)?

So an amp to which you can connect 5 (or even 7) passive speakers plus one (or two) LFE channels? In addition, this amp should have at least 3 HDMI ports (plus eARC) and one to 2 analog (better even digital) stereo inputs. This would finally allow you to build an adequate 5(7).1(2) system and would have every design option even when using a projector for a real home cinema.

Alternatively, there should be an "AV port" which allows 5 (7) individual SONOS speakers (in pairs from P1 to Five and One to Era) wirelessly (via WLAN) or wired (via LAN) to form a surround system connect to. The center should be able to be integrated either through a single speaker (e.g. P3 or Five) or a SONOS sound bar (Ray, Beam, PlayBar or even Arc). This “AV port” should then have at least 3 HDMI ports (plus eARC) and one to 2 analog (better even digital) stereo inputs.

I would describe such a solution as a real innovation which would certainly produce huge sales.

Hello Sonos, Hello Coen, here is a technical question about a system with a Boost installed.

Era 100 does not support SONOS NET generated by Boost : does Era 100 work with a wired connection?

Yes, the Era 100, with the appropriate connector, will work as a wired speaker. 

First, I would like to mention that I know that it is possible to choose whether you want Trueplay set to On or Off.

But I believe that it is wrong that a product like the Move 2, which is a large portable speaker and is intended as a high end product, is equipped with an always on Trueplay tuning when you choose to use Trueplay tuning.

The Move 2 should be equipped with an option to lock a once automatically set Trueplay tuning or perhaps only have the option of manual Trueplay tuning.

And because the Move 2 is a larger speaker, I think it will find a permanent place in most homes and it will be limited how much it is moved around.

It annoys me that the Trueplay tuning starts up every time I turn on my Move 2, it's a bit like turning on an old tube radio that only started playing after a few warm-up minutes.

I can see the idea of the automatic Trueplay tuning on a small speaker like the Roam but not on a speaker like the Move 2 where the sound quality has to be on a completely different and perhaps more audiophile level.

But this Move 2 problem could easily be solved by creating a function in the software that locks a Trueplay setting so that, when it is once set, it stays at this setting until you decide to make a change and go back to the always On Trueplay tuning.

And the answer that I could simply set Trueplay functions to Off, that is not a solution, because when a Trueplay setting is correct, I actually like the Trueplay sound.

And it is not possible to set this Trueplay sound only by using the bass, treble and loudness functions, because the Trueplay adjustment takes place in the DSP processor.

I therefore suggest an function on the Move 2, which is easy to implement and that gives the user the option to lock a Trueplay tuning so that the Move 2 does not constantly adjust the sound.

How does a stereo setup of 2 Move2 work when both speakers have Trueplay set to On.
Won't it all become a mess because the 2 speakers are constantly individually adjusting the sound?

I have noticed that my Move2 suddenly adjusts the sound just because an old Chuck Berry song is being played in a radio program with new popular music, this is also quite annoying.

I have only in the last two years invested in Sonos speakers ; driven mostly for its functionality and fairly good sound quality for me. I say fairly good as I also have a traditional high end system to compare against.

Whilst I appreciate that not everyone of Sonos customers have ideal surroundings/infrastructure  to maximise the performance of the sonos speakers , it’s a shame that those who can are being short changed .

I’m talking about high rez music streaming.  Why are the streams pegged at 24bit/48kHz max when the speaker internals are I’m sure capable of decoding at higher rates ?  

Can’t the app be enabled to assess whether  the maximum streaming file rate is possible?  Not the same but Netflix seems to have this real time assessment in place for a while now for their titles .

Its a shame as it would open up customers who have traditional systems to access similar quality or better from Sonos if this is enabled and the other functionalities it has a reputation for .

I own an ARC and 2 Sonos One speakers that are paired for TV watching.  I want to get another speaker or 2 for around the house that I can connect to the TV when I’m listening to music.  Which is the best speaker to get for this purpose?

Are questions in this thread not only about Move 2?
English is not my first language, so maybe there is something I have misunderstood, please correct me if I am wrong.

But now it has also been a long time since it was the 5th of november when the thread would be closed and answered, so this thread seems to be dead.

While there will be a short delay in the TV audio, pretty much any Sonos speaker will work. Pick ones your ears like.

Since there is no audible reason for higher bit rate audio it would be kind of silly for Sonos to support them given all the data throughput problems they bring to a wireless setup..

sonos connect periodically cuts in and out for no reason at all. we’re forced to reset it constantly. additionally, we’ve tried to use both wireless and hardwired but no difference. just at random times it goes in and out 

Richard

Seems like a potential duplicate IP address issue, try unplugging your CONNECT from power and rebooting your router. Once the router has come back up, plug back in your CONNECT.

If this doesn’t solve the issue, I’d suggest creating a new thread, posting on this one doesn’t make much sense. And I would recommend that you submit a system diagnostic within 10 minutes of experiencing this problem, and call Sonos Support to discuss it.

There may be information included in the diagnostic that will help Sonos pinpoint the issue and help you find a solution.

When you speak directly to the phone folks, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.

Thank you, everyone, for your questions. Some of them went deeper than I expected, and I loved it! Please look at this reply for those wanting to read the full context for each answer we have given. Otherwise, look at the original post, which will have the “short & sweet” version.

These are the questions from the Community thread: 

We don't comment on the details of our product roadmap or timeline. You can visit our newsroom on sonos.com for the latest announcements and more. But we do love hearing about what people want to be “the next thing” from Sonos, and document all of these feature requests, for the product team. 

Yes, you are able to wire the Era 100/300, with the usb-c Ethernet dongle. It won’t produce SonosNet, but will accept the wired connection.
A thing to note is, when Ethernet is detected, the Era will turn off the Wi-Fi interface in the unit. Bluetooth will of course still continue to work.

We highly recommend using our own dongle which is designed in house, to ensure you won’t have any issues with the wired connection. Some third party dongles can work, however they need to be using the same chipset we are using for our dongle. Otherwise you won’t be able to get a connection or the player may misbehave. 

Great question! The Move was designed to be taken with you around the house, hence always needed to be tuning itself to adapt to the environment. But for people who have their Move be more stationary it does make sense to be able to lock it. I personally like the suggestion and will take the request into consideration.

That does seem odd, as they will adjust compared to what is playing to make sure the song sounds its “best” no matter where the speakers are placed. So it could be a bug from the sound of things. Knowing which song you can reproduce this with would be great, so we can investigate what might be causing it.

As this is a broader question, I (Mike) will jump in on this one.

The speakers would theoretically be able to handle higher bitrates, especially with the new components running 5ghz WiFi. But things like Atmos music taking up to 18,000 kbps would put a considerable strain on the home network if you were to have something higher bitrate than this and wanted all the speakers in your house/apartment to play simultaneously.

But when it comes to the adjustment of the quality of music, that is a feature some of the music services we support use.
So, if you are experiencing dropouts, the data stream will automatically be downgraded until it gets stable.

We do add higher bitrates as Music Service providers implement it, but we always need to do proper testing for each, to ensure that the experience is on par with what everyone expects of Sonos.

And as Steven says in his blog on the subject:
“Your options for listening to hi-res audio will continue to evolve. And so will we. We are constantly evaluating the state of audio and updating our products so that you can be sure you’re getting the best quality audio experience with the simplicity, ease, and reliability you expect from Sonos. We’ll continue to update this post with new information, including when we introduce new hi-res offerings from other streaming partners.”

These were the questions we got from Reddit:

I’d love to know more about the automatic trueplay tuning- any juicy info on how it works? How much movement is needed before it retunes? How long does the retuning process take?

Automatic Trueplay uses internal microphones that measure the frequency response from the music in response to the speaker’s surroundings. Using software, Move 2 adjusts its EQ for perfectly balanced sound specific to its position.  Move 2 also knows when not to tune: when in motion, when there is too much noise, or when the microphone signals are not good enough.

If you want to know more on trueplay and how it works, Tim Sheen wrote a blog post about how Trueplay works.

Auto-trueplay actually continuously adapts while the product is sitting still but resets and shuts down while the product is in motion.

A little cool fact about the tuning. It was originally an internal pitch, as someone had done it as a side project. Everyone loved it so much it got implemented into the feature we know and love.

When you’ve enabled automatic Trueplay, the tuning happens about every 60 seconds.

You can test this for yourself by flipping  the Move upside down and placing it on its head. You will be able to hear how fast the tuning happens… and as a result will get some horrible sounding music.

If you flip it back you can hear how fast it re-tunes and sounds great again. The speaker does need to “listen” for a short while, before it returns to the sound you know and love.

Why is Move 2 named like this. It should be named Era Move.
2 reasons: 1- It has a similar design language as Era 100. With the same Jump in sound quality from Mono to Stereo. 2- It will not connect with 1st generation.

Move 2 was a generational update, so we are keeping our existing generational update naming conventions. (Era 100/300 were brand new products to the portfolio).

How is picking names inside the company is processed?

When naming a new product there are many considerations at play and it is a very cross functional effort. To support this, we have a robust process in place. 

Move 1 was my favorite Sonos device save for perhaps the Amp.
How does stereo pairing of the 2 work, considering its stereo as a single speaker. Do we get quadrophonic sound or is one of the drivers disabled when paired? :-)... also why no stereo pairing over BT yet…

For the single speaker stereo experience, we use two tweeters to build a sense of stereo or "spaciousness" out of one speaker.

This does not produce the same sort of stereo image that would be produced by two separate speakers spaced apart from each other but it does produce a more realistic and detailed soundscape than Move gen 1 or other mono speakers.

When two Move2s are stereo paired, both tweeters are still in use, they do, however then both play the right or left side of the stereo signal, instead of playing both. This will create a more immersive stereo sound and more detailed channel separation. 

The current Bluetooth experience on Move 2 allows for audio to play from a single speaker that the control device is connected to, with grouping to other Sonos speakers available via WiFi. We’ll continue to evolve with customer needs and bring new features over time.

I have a Sony PS-LX310BT Bluetooth-enabled turntable. It works well when paired and connected to the Roam and Move 1. But when I pair it with the Move 2, no audio plays out of the speaker. Other users in the Sonos Community with the same model turntable have reported the same problem. What is different about the Move 2's Bluetooth capabilities that might be causing this issue?

We are currently investigating this issue, but we do not currently have an ETA for it. For those of you experiencing this issue, please reach out to our support team.

As confused as some folks get by the names you might consider adding less beer to the process!  :-)