Contributor I

cr200 controller frozen screen under opdate

4 replies
100 views

hi.

I have bought an additional cr200 controller for my system, to avoid using a mobile phone. During the update, the screen is frozen and I can't move on. hi,

I have tried all the options I could find on the internet. I have contacted Sonos Denmark, they have not been able to help. I need the cr200 to work, as we are trying to be a mobile phone family. can you help? I would also like to know where I can buy a Sonos controller without using a mobile phone.

Kind regards, Rasmus

CR200

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N

nik9669a

Senior Virtuoso

I can’t help on the CR200 but you can use Mac, PC or tablets as a controller. But there’s limited capabilities so setting up new devices, for example, is not possible on PC.

R

Rasmus ullum roseAuthor

Contributor I

thanks.

I already have a cr200 which works perfectly, but when I updated a new one I had bought, it went cold. that's the one I want to work.

controlav

Lead Maestro

Touchscreen failure was the #1 problem with the CR200.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.

controlav

Lead Maestro

What “update” are you talking about? Obviously S1 is needed for the CR200, but I thought you had to stick at Sonos 8.1 (?) to keep the CR200 working. Or was that the CR100? Its been 84 years...

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.

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