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Kevin_5
Avid Contributor I
Dec 11, 2016 3:12 PM UTC
Question

Amazon Music Unlimited

When will Amazon Music Unlimited be available on Sonos? Not Prime Music which is already available.
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    4 replies

    Max P
    Max P
    Sonos Employee
    Dec 29, 2016 10:30 AM UTC
    Hi Kevin, welcome to the community.

    Sorry for the delay. Amazon Music Unlimited is available on Sonos but only in a couple countries at this time: US, Germany, UK.
    Once we have any more news to share we'll be letting people know.

    Thanks.
    Max
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    davidwaterston
    Lyricist I
    Dec 31, 2016 3:29 PM UTC
    Is there something special that needs to be done to enable Amazon Music in the U.K.? I don't see the option in 'Add Music Services' on either Mac (v 7.0) or iOS (v 7.0.1).
    For example, this is my Mac screen:



    David
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    Max P
    Max P
    Sonos Employee
    Jan 4, 2017 1:25 PM UTC
    David, if your system is missing music service(s) you may need to check your Sonos registration. Here's an article that may help: Missing Music Services.
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    davidwaterston
    Lyricist I
    Jan 4, 2017 2:52 PM UTC
    Thanks for the response Max, that was exactly my problem. Somehow I had managed to end up with two registrations, one from the UK (which supports Amazon Music) and one from a region that doesn't have Amazon Music.
    It's all working as expected now.

    Thanks a lot for your help

    David
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