I just tried 3 times to join the community, and each time because of a user name already taken or because I didn’t check the box to accept terms, all of my entries on the page were cleared out and needed to be entered again. Couldn’t the webpage check the entered user name real-time like many websites do to see if it’s already in use? Couldn’t the page keep all of the details I entered when there’s an error so that I don’t have to re-enter all of the many Sonos products I own? Joining this community for the very first time after being a Sonos customer for many years and it’s already a bad experience. Come on Sonos, you need to get the simple stuff right. https://en.community.sonos.com/ssoproxy/setUsernameForm?signupFormError%5Bterms%5D%5B0%5D=Please+accept+the+terms+of+use.&
Adding Member Details to Join Community
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The forum softweare has so many shortcomings and generates so many complaints…
Hopefully Sonos staff will see this and forward it to the forum folks as a fix.
Next time (or the next user wanting to join) just do the minimum possible at sign-up then come back and fill in the profile.
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