Sonos App: The "Surprise Me" Feature. Every time you open the app, you gamble whether your music will play, your speakers will connect, or it will crash and leave you staring at a blank screen.

The "Ghost Speaker" Phenomenon. Sometimes, a speaker decides to go AWOL. You'll swear it's there, but it's like trying to find a needle in a haystack; only the haystack is your living room.

The "Volume Roulette." You'll set the volume to a perfect level, only to have it randomly jump up or down, making your ears bleed, or your neighbors complain.

The "Group" Feature (That’s Not A Feature). You try to group your speakers together for a party, but it's more like herding cats. Some speakers refuse to join, others go rogue, and the whole thing ends in chaos.

Contacting "Sonos Support.” It's like trying to find Bigfoot: elusive, mythical, and often rumored to exist but rarely seen. You'll hear stories about people who've managed to contact them, but for most of us, it's just a legend.