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2 RMA for pair of speakers

  • 21 December 2023
  • 1 reply
  • 17 views
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Hi I ordered a pair of sonos speakers (https://www.sonos.com/en-us/shop/two-room-set-era-100)

Both speakers were delivered in a single box. One of them was defective and I wasn’t happy with the sound of the other. So, I decided to return both. I generated RMA but I see separate RMA for each speaker. 

Am I expected to ship speaker separately? can I just put both speakers in the box it came with and send it as one shipment?

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Best answer by Stanley_4 21 December 2023, 21:40

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Stanley_4
Userlevel 7
Badge +22

As this is mostly a user to user forum I’d suggest calling Sonos.

As a non-authoritative answer, probably not as tehy are going to scan the package in and unless it has codes for both speakers it is likely going to get messed up.

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