Question

Playing music from Twonky Server on Sonos

  • 2 October 2021
  • 7 replies
  • 40 views

I am new to this so please bear with me.

I have a Western Digital MyCloud EX2 Ultra hosting a Twonky Server (Version 8.5.2-5) to provide access to Pictures, Video and Music. All works fine except the Music will not play on my Sonos Play1 via the Sonos app (Version: 13.3 OS:S2) loaded on my (Android) mobile devices.

The Sonos app sees the Music (Folders, Albums, Tracks) but says “an error occurred while adding tracks to the Queue (701).

On the Twonky Server, the Sonos support option is OFF. This is because the text warns that the option prevents Windows Media Player running on the same machine, from sharing media. I did once set it on, but the required server restart failed (I am using a Windows 10 laptop to configure the Twonnky Server). I have also read that “The Sonos feature included in Twonky is not functionally supported. WD support Sonos using SMB”.

I do not really understand what that means but have also read “I’ve activated (SMB1, SMB2, SMB3) and (NTML V1 and NTML V2) and I’m able to add it to Sonos app). I do not understand what this means or how to do it. As I understand that Microsoft dropped SMB1 etc. from W10 because of security issues, I am reluctant to make these changes.

Can anyone help please?


7 replies

Hi @Colin - new to this, welcome to the community.

 

A couple of things that stand out to me here -

 

  1. If you’re unable to change the setting to enable Sonos connections from within Twonky, that’s most likely where things are falling over.
  2. You would have to ensure that the NTLMv1 module (thus SMB1) is enabled to allow Sonos to connect to the drive. If this isn’t enabled, then the connection will fail.

 

Outside of those two points, I’m unfamiliar with the inner workings of Twonky Server, so I can only offer general advice when trying to add a NAS share to Sonos.

If you do choose to enable those settings, and the connection still doesn’t work, submit a diagnostic and get back in touch with us with the confirmation number.

Thank you James, I appreciate your help.

Setting SMB1 and NTLMv1 is also recommended by WD Support but I have a concern because their site says that both are “deprecated since 2014 and considered obsolete and insecure”.

Will SONOS ever support SMB2/3 and NTLMv2 ?

Regards

Colin

Thank you James, I appreciate your help.

Setting SMB1 and NTLMv1 is also recommended by WD Support but I have a concern because their site says that both are “deprecated since 2014 and considered obsolete and insecure”.

Will SONOS ever support SMB2/3 and NTLMv2 ?

Regards

Colin

We don’t comment on our roadmap or upcoming features and products, so I wouldn’t be able to confirm that for you. I will be sure to pass along these comments that you’d like a later version of SMB to be implemented.

Again, thank you James.

 

It’s disappointing that SONOS rely on an obsolete and insecure protocol (I don’t know if that’s the correct terminology) to make this work. You will be aware of the security issues with Western Digital recently. They have closed the weakness it seems but the requirements of SONOS may well open it again.

Do any of your products use NTLM V2? Is this a case of me needing to purchase a later model speaker or risk the security of my system, or go elsewhere?

Regards

Colin

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Hi @Colin - new to this 

James is on holiday, but I’ll be happy to answer.

We don’t support NTLM v2. For Sonos devices, SMB is a fall-back option if HTTP sharing from a desktop computer fails (the desktop Sonos app comes with a background service that responds to local Sonos HTTP requests). As you’re using a NAS and not a desktop, HTTP sharing isn’t an option, so you’re left with SMB instead. If you happen to have a Windows/Mac computer that’s on all day usually anyway, it may be an idea to share from it instead of from the NAS.

As mentioned by James, we cannot comment on what may be coming in the future, but the splitting of S1 and S2 software has certainly freed us to make significant changes in the S2 firmware. No real changes will be made to the S1 firmware.

I hope this helps.

Thank you Corry, I’ll give it a try from my laptop and use the NAS as a back up only.

Regards

Colin

Sorry but I don’t know how to do this, can you help?

When I Browse on my Sonos app I see my NAS (Twyonky Server) but not my laptop.

When I try to add new share into the Sonos app it asks for \\mycomputer\shared\music. How do I link it to my laptop?

I appreciate this may be very basic to some.

 

Thanks

 

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