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Pandusambu
Contributor I
January 3, 2023
Answered

Wi-Fi connection issue

Having Hard time connecting my Sonos Beam gen 2 to my Home wi-fi, can some one help?

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John BAnswer
January 3, 2023

Hi. Do you mean WPA rather than WAP? Do you have the option to choose WPA or WPA2?

Are you getting any error messages? 

 

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4 replies

PandusambuAuthor
Contributor I
January 3, 2023

I have a dual band router, i know Beam Gen2 don’t connect to 5GHz band so i was using my 2.4GHz band wi-fi and the wifi security is set to WAP PERSONAL SECURITY and my router is 802.11 b/g/n mode.

John BAnswer
January 3, 2023

Hi. Do you mean WPA rather than WAP? Do you have the option to choose WPA or WPA2?

Are you getting any error messages? 

 

PandusambuAuthor
Contributor I
January 3, 2023

Hi John, thanks for your reply. It is a typo i suppose to write WPA, no i don't have WPA or WPA2 selection option, it is common WPA/WPA2 personal and the other options or WPA/WPA2 enterprise and WEP, below are the other wireless settings,

Mode:802.11 b/g/n mixed, channel:13, channel width: 40MHz, Transmit Power: High.

The error message is " Device cannot be connected to wifi changing router settings/ rebooting may help"..

 

 

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John B
January 5, 2023

Try changing that channel to 1, 6 or 11.

Also change the channel width to 20MHz.

If that doesn’t help, can you try wiring the speaker to see if it then connects (as a diagnostic experiment, not a solution).

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