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Contributor I
Mar 22, 2023 4:10 AM UTC
Answered

What do I need to change my settings on Sonus Stick

I have my bar connected to the tv through an optical cable.  This works.  I can hear the tv through the Ray.  When I turn on Sonus I can’t hear anything.  What do I need to change my settings to?

Thank you

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Airgetlam
AirgetlamAnswer
Mar 22, 2023 5:03 AM UTC

Usually, when you can’t ‘hear’ a source, when using an optical connection like the Sonos Ray uses, it’s because the source being sent is of a codec that can’t be read. Make sure your TV and whatever is feeding it is sending at most a Dolby Digital signal. The optical connection can not pass higher bandwidth signals like Dolby Digital Plus and Atmos. 

Bruce

2 replies

Lead Maestro
Mar 22, 2023 4:27 AM UTC

What exactly is a “Sonus Stick”?

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"Receive with simplicity everything that happens to you." - Rashi
Airgetlam
AirgetlamAnswer
Mar 22, 2023 5:03 AM UTC

Usually, when you can’t ‘hear’ a source, when using an optical connection like the Sonos Ray uses, it’s because the source being sent is of a codec that can’t be read. Make sure your TV and whatever is feeding it is sending at most a Dolby Digital signal. The optical connection can not pass higher bandwidth signals like Dolby Digital Plus and Atmos. 

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Bruce