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I have my bar connected to the tv through an optical cable.  This works.  I can hear the tv through the Ray.  When I turn on Sonus I can’t hear anything.  What do I need to change my settings to?

Thank you

What exactly is a “Sonus Stick”?

Usually, when you can’t ‘hear’ a source, when using an optical connection like the Sonos Ray uses, it’s because the source being sent is of a codec that can’t be read. Make sure your TV and whatever is feeding it is sending at most a Dolby Digital signal. The optical connection can not pass higher bandwidth signals like Dolby Digital Plus and Atmos. 

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