Upgrade Sonos One SL

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I can't upgrade my Sonos One SL, every time it says impossible to upgrade on my iPhone application (I have the latest version of Sonos on my iPhone), and on the other hand the speaker keeps disconnecting and you can't connect it.

Sonos Beam

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N

nik9669aAnswer

Senior Virtuoso

Can you temporarily connect it to an Ethernet cable, whilst the update is performed?