Hi,
My television in the kitchen is connected to my Sonos amp via HDMI ARC. I have 4 ceiling speakers connected to the amp. We used to be able to control the volume of the TV coming out of the ceiling speakers using the TV remote (TCL 6 Series), as well as with the Sonos app on our phones. But now, we can only control the volume using the Sonos iphone app. Adjusting the volume through the TV remote only affects the volume on the TV and it doesn’t effect the volume coming out of the 4 ceiling speakers anymore (I.E., the TV remote volume is disconnected from the Sonos Amp). Does anybody know what could be wrong or have suggestions for help?
Thanks,
John