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Hi! I have an Arc and 2 Ikea speaks as surrounds.
The setup works brilliantly aside from this issue of the TV audio cutting out for a split second randomly (but frequently), or skipping or popping. It's almost like packet loss on a HDMI connection!
I’ve scoured through the various topics and this seems to rear its head quite a lot but the solution is a bit of a mystery so hoping for some individual help.

For context the Arc is connected to a 2017 Samsung TV via HDMI.

Thanks!

Hi @olski 

Welcome to the Sonos Community!

I highly recommend that you unplug your TV from power for at least a minute.

If, after that, the issue still occurs, I recommend checking the HDMI connections. Please also ensure you are using the supplied HDMI cable.

I hope this helps.

When he says “after that” I’d assume he intends you to plug back in the TV set to power :)

@Airgetlam, I rarely say plug it back in again as I’ve always felt that saying to unplug for a specified amount of time heavily implies that you should plug back in again after the time has passed. :)

 

@Airgetlam @Corry P 

Here’s an idea…Rather than say “plug back in” how about “reconnect”. But wait…”reconnect” could be mis-construed with “reconnect” to other components, sources etc. This nomenclature thing is so confusing. LOL 😂 🤣🤪 

@AjTrek1, isn’t reconnecting something you do with your roots? 😁

Lol. Glad I was able to bring a modicum of levity here ;)

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