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gregoire1980
Contributor I
March 19, 2022

Trueolzy and Iphone Se 2022

Hi everyone !

I have Sonos Beam Gen 1 with two Ikea's Symfonisk booksheld as surrounds since a while.

I just bought an iPhone Se 3 ( 2022), for several reasons, but one of them was to be able to set my speackers with Trueplay ( my olders phone were on Android...)

I tried  several Times, I've already reset my  speackers, but I Always have the same issue when I run Trueplay, network problem.

I dunno what to do, do you have any solution for me?

Sorry for my poor english.

 

Best regards,

 

Greg

 

 

 

 

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3 replies

GuitarSuperstar
Lead Maestro
March 19, 2022

Since the new iPhone SE was just recently released, Trueplay tuning is probably not yet supported. It usually takes a few months to see Trueplay support on newly released iOS devices.

"Receive with simplicity everything that happens to you." - Rashi
    106rallye
    106rallye
    March 19, 2022

    The notification “network problem" seems strange when Truplay isn't supported on a new phone though.

     

    You could borrrow a friends’ iPhone. Here's the compatibility list: https://support.sonos.com/s/article/3222?language=en_US

      controlav
      controlav
      Lead Maestro
      March 19, 2022

      The notification “network problem" seems strange when Truplay isn't supported on though.

       

      “network problem” could be a translation error, in the app itself, or by the OP.

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