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Contributor I
December 20, 2020

Surrounds Beam + 2xOne

I’ve tried multiple times to connect my Beam with the One’s Pair but no success.

Beam is connected with a ethernet cable and to TV with HDMI. One’s are in a Stereo Pair on Sonos Wireless.

When i try to set up the surround on Beam I get  the message that no products were found.

Diagnostic number: 1473272352

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5 replies

Airgetlam
December 20, 2020

You haven’t by any chance turned off the WiFi on the Beam because you connected it with the ethernet cable, have you?

Bruce
GlucaciAuthor
Contributor I
December 20, 2020

No. 
But then the one’s will not work anymore, right?!

All 3 devices are shown to be connected as WM: 0.

Senior Virtuoso
December 20, 2020

Have you got the stereo pair set up as a room? If so, the system is probably looking for un-allocated speakers and is correctly reporting it can’t find any. 

GlucaciAuthor
Contributor I
December 20, 2020

Yes the pair is in a room and the beam in another room. But it should work, or not?!

What are the prerequisit to create the surround? Should I have the one’s not configured on the current system?

Senior Virtuoso
December 20, 2020

You can group the speakers that are in different rooms, so they play the same source. But to have surround speakers in a different room to the front speakers is not a setup I’ve ever seen. Are you trying to create a Dolby Digital 5.x system?