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I have a playbar mounted below my tv and one play 5 in an outside area. I also had a sub gen 1 connected with the playbar, the sub was damaged and has been removed from my setup. I purchased a new sub gen 3 and it has been registered but will not connect with my playbar.

Looking for tips that will help.

Thanks 

Power off your router and Playbar. Wait 10 minutes. Power on the router and allow it to fully boot, about 5 minutes. Then power on the Playbar ant allow it to fully boot. Try pairing the Sub again.


Thanks for the suggestion but still unable to pair with the Playbar.  


You are on the S2 App? The Gen 3 Sub requires that.

Might be time to call Support to verify the new Sub isn’t having internal issues.


Yes on S2 and if I don’t hear of any other ideas I will reach out to tech support tomorrow.


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