sub gen 3 connection

4 replies
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I have a playbar mounted below my tv and one play 5 in an outside area. I also had a sub gen 1 connected with the playbar, the sub was damaged and has been removed from my setup. I purchased a new sub gen 3 and it has been registered but will not connect with my playbar.

Looking for tips that will help.

Thanks

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Stanley_4Answer

Grand Maestro

You are on the S2 App? The Gen 3 Sub requires that.

Might be time to call Support to verify the new Sub isn’t having internal issues.

Pools-3015

Prodigy I

Power off your router and Playbar. Wait 10 minutes. Power on the router and allow it to fully boot, about 5 minutes. Then power on the Playbar ant allow it to fully boot. Try pairing the Sub again.

S

Sparks59Author

Contributor I

Thanks for the suggestion but still unable to pair with the Playbar.