Skip to main content
Answered

Sound for tv

  • December 28, 2022
  • 2 replies
  • 54 views
D

I use my Beam to listen to TV, Spotify, and radio.

If I stop the TV or leave for a few minutes, my Sonos app goes to Spotify or radio and I must turn up the sound with a TV remote or change Sonos app back to TV.

Is there a way to make the app stay on TV?

Thanks 

Best answer by jgatie

I use my Beam to listen to TV, Spotify, and radio.

If I stop the TV or leave for a few minutes, my Sonos app goes to Spotify or radio and I must turn up the sound with a TV remote or change Sonos app back to TV.

Is there a way to make the app stay on TV?

Thanks 

 

There’s no way for it to spontaneously switch from TV to a music source.  The only thing which can switch it to play music sources is a command from the app, a press of the hardware Play button, or an alarm.  Next time this happens, send a diagnostic to Sonos and post the reference number here with a request for how the the play command was issued.  That will narrow it down so you can further investigate.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

2 replies

jgatie
  • jgatie
  • Answer
  • December 28, 2022

I use my Beam to listen to TV, Spotify, and radio.

If I stop the TV or leave for a few minutes, my Sonos app goes to Spotify or radio and I must turn up the sound with a TV remote or change Sonos app back to TV.

Is there a way to make the app stay on TV?

Thanks 

 

There’s no way for it to spontaneously switch from TV to a music source.  The only thing which can switch it to play music sources is a command from the app, a press of the hardware Play button, or an alarm.  Next time this happens, send a diagnostic to Sonos and post the reference number here with a request for how the the play command was issued.  That will narrow it down so you can further investigate.

Airgetlam
D
D
  • DuaneB
  • Author
  • Contributor I
  • January 3, 2023

So I did go to customer care and sent in a diagnostic. I was told TV Autoplay was not turned on. To change it got to Settings, System, Room (that your sonos is assigned), TV Autoplay.

Works Great!

Airgetlam
Terms & ConditionsCookie settingsAccessibility statement