Skip to main content
DuaneB
Contributor I
December 28, 2022
Answered

Sound for tv

I use my Beam to listen to TV, Spotify, and radio.

If I stop the TV or leave for a few minutes, my Sonos app goes to Spotify or radio and I must turn up the sound with a TV remote or change Sonos app back to TV.

Is there a way to make the app stay on TV?

Thanks 

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
jgatie
jgatieAnswer
December 28, 2022

I use my Beam to listen to TV, Spotify, and radio.

If I stop the TV or leave for a few minutes, my Sonos app goes to Spotify or radio and I must turn up the sound with a TV remote or change Sonos app back to TV.

Is there a way to make the app stay on TV?

Thanks 

 

There’s no way for it to spontaneously switch from TV to a music source.  The only thing which can switch it to play music sources is a command from the app, a press of the hardware Play button, or an alarm.  Next time this happens, send a diagnostic to Sonos and post the reference number here with a request for how the the play command was issued.  That will narrow it down so you can further investigate.

View in thread

2 replies

jgatie
jgatieAnswer
December 28, 2022

I use my Beam to listen to TV, Spotify, and radio.

If I stop the TV or leave for a few minutes, my Sonos app goes to Spotify or radio and I must turn up the sound with a TV remote or change Sonos app back to TV.

Is there a way to make the app stay on TV?

Thanks 

 

There’s no way for it to spontaneously switch from TV to a music source.  The only thing which can switch it to play music sources is a command from the app, a press of the hardware Play button, or an alarm.  Next time this happens, send a diagnostic to Sonos and post the reference number here with a request for how the the play command was issued.  That will narrow it down so you can further investigate.

    DuaneBAuthor
    Contributor I
    January 3, 2023

    So I did go to customer care and sent in a diagnostic. I was told TV Autoplay was not turned on. To change it got to Settings, System, Room (that your sonos is assigned), TV Autoplay.

    Works Great!

      Terms & ConditionsAccessibility statement