Skip to main content
Beachgma5
Contributor I
October 27, 2024

sound

  • October 27, 2024
  • 1 reply
  • 14 views

I’m having trouble with my sound. I use my phone or iPad to control volume. It now seems to only work if I use my tv controller and put it on mute. This issue started up after trying to connect headphones to my tv.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

1 reply

Corry P
Corry P
Sonos Staff
November 6, 2024

Hi @Beachgma5 

Welcome to the Sonos Community! And, apologies for the delay.

Sorry to hear of this issue you have been having with..TV audio?

What Sonos speaker(s) are you using please, and how are they connected to your TV? What brand of TV do you have?

You only get sound when muted? Could you please elaborate, as this does not make a lot of sense to me at present. Thanks.

While I am not sure what the exact issue is, have you tried rebooting your TV by unplugging it from power for a full minute? This can often clear up Home Theatre issues.

I hope this helps.

 

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
Terms & ConditionsAccessibility statement