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lehiart
Contributor I
December 15, 2020

Sonos Sub (Gen 3) - sound is very low

I just  bought the Gen3 Sub but im dissapointed, the volume is too low i cannot hear anything,

I need to put the ear on the side to barely hear a sound, already did all the reset/deleting and EQ related, but nothing works.

 

Edit: It’s connected to a beam + 2 SL

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    5 replies

    AjTrek1
    AjTrek1
    December 15, 2020

    Hi @lehiart 

    What type of content/source material is being sent (i.e, cable broadcast, streaming service for movie/music, Blu Ray/4K Player or OTA).

     

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    lehiartAuthor
    Contributor I
    December 15, 2020

    Hi @lehiart 

    What type of content/source material is being sent (i.e, cable broadcast, streaming service for movie/music, Blu Ray/4K Player or OTA).

     

    Hello, It happens with all of the sources, TV, spotify connect, game console etc..

    lehiartAuthor
    Contributor I
    December 15, 2020

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    Ken_Griffiths
    Ken_Griffiths
    December 15, 2020

    Hi @lehiart 

    What type of content/source material is being sent (i.e, cable broadcast, streaming service for movie/music, Blu Ray/4K Player or OTA).

     

    It happens with all of the sources, TV, spotify connect, game console etc..

    Have you tried adjusting the sub audio level in the HT room settings in ‘Settings/System” set it high around level 10, then try a movie like "6 Underground", for example, on Netflix and check that the ‘audio-in’ next to the main HT device in "Settings/System/About My Sonos” is showing as receiving Dolby Digital 5.1 - it should hopefully be okay.

    Or you could maybe try playing a music track, something like ‘Wow. [Explicit]’ ~ Post Malone. 

    ahans
    Lyricist II
    December 29, 2020

    I’m having the same issue.  I went from a wired sub from the amp that sounded great.  I am completely underwhelmed by the Gen 3.  I have tweaked all the settings and overall very minimal bass unless it is a big boomy sound.  That is the only thing that comes through.  I may go back to my old subwoofer . 

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