Connected my sonos beam 2 and sub gen 3 to my tv. Sound plays via beam 2 but sub is not playing sound.
ive tried multiple things, resetting router, connecting play 5 to router with cable, turn all sonos products off and on, connect sub to a different sonos (play 5), it’s still not working.
I have submitted diagnostic information
1095816000
What does the Sonos app say it is playing from the TV? Did you perform a Trueplay?
Check that the Beam’s WiFi adapter has not been switched off in ‘Settings/System/sBeam Room Name]’ Select ‘Beam’ under the Products sub heading on the page to see it’s WiFi settings. Also check that the Sub is showing in the Beam Room Settings too.
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