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Contributor I
May 26, 2023 7:31 PM UTC
Answered

Sonos Playbar doesn't play TV sound unless power cycled

Hey guys, I've got a problem.

Sonos playbar with 2 Sonos SL. Worked beautifully without problems for 2 months.

Now, it only plays TV if I power cycle it. It still plays music from internet, I can access it fully, I can change the input to TV, but there is no sounds from TV. After power cycle back to full functionality. But after every time I switch off the TV I have to restart the sound system.

 

Wtf? :)

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Grand Maestro
May 26, 2023 9:20 PM UTC

I think that this is a TV issue. A TV reboot or firmware update might help. There is no feedback over an optical cable. Therefore it is not possible for SONOS to send anything to the TV that might corrupt the TV.

3 replies

Lead Maestro
May 26, 2023 7:32 PM UTC

Try unplugging the TV and Playbar from power for a couple of minutes. If this doesn’t work, try using a different optical cable.

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"Receive with simplicity everything that happens to you." - Rashi
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Grand Maestro
May 26, 2023 9:20 PM UTC

I think that this is a TV issue. A TV reboot or firmware update might help. There is no feedback over an optical cable. Therefore it is not possible for SONOS to send anything to the TV that might corrupt the TV.

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ZathyronAuthor
Contributor I
May 27, 2023 11:18 AM UTC

Thank you. Will try out and revert

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