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I have a speaker system that includes the Arc, Sub (Gen 3) and two Sonos One SLs.

When I am watching television, it randomly turns itself down.

I am not touching the remote or the app, and there is nothing/nobody else in my house that would be turning it down. Frustrating.

Anyone have any ideas on how to make this stop?

Try unplugging your TV and Arc from power for about a minute.


Thank you @GuitarSuperstar! That seems to have resolved it, at least for now.