Sonos going in and out during videoplay

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Sonos arc been having problems just recently. It would skip every minute or so with a silence and have the sound back on again. It’s very frustrating. I’ve changed channel and submitted a diagnosis. Number is 326850152. Please someone help resolve this issue.

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controlav

Lead Maestro

Sounds like you have a Samsung TV to me. Please share the model # and the firmware version.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.

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