Why does my beam keep cutting out while watching the tv?
Answered
sonos beam cutting out
Best answer by Corry P
Hi
Welcome to the Sonos Community!
Momentary TV audio interruptions can often be resolved by unplugging the TV from power for at least a couple of minutes - this restarts the TV’s software in a way that Standby does not achieve.
I hope this helps.
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What exactly are you watching? From what device? What model TV do you have? Is it a Beam Gen 1 or Gen 2?
HDMI or Optical link?
+18WiFi or Ethernet? What’s the SNR?
https://support.sonos.com/en-us/article/understanding-the-network-details-section-in-the-sonos-app#
+19Hi
Welcome to the Sonos Community!
Momentary TV audio interruptions can often be resolved by unplugging the TV from power for at least a couple of minutes - this restarts the TV’s software in a way that Standby does not achieve.
I hope this helps.
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