Skip to main content
Contributor I
Jul 27, 2023 1:33 AM UTC
Answered

sonos bar taking hours to update

Anyone have issues with sonos bar update taking hours.  Can I restart it?   Do I need to unplug and bar and have it start over?

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
106rallye
106rallyeAnswer
Jul 27, 2023 7:35 AM UTC

For older models the recent update can take more time, though no “bars” are mentioned - could it be your surrounds or Sub taking longer?

https://support.sonos.com/en-in/article/release-notes-for-sonos-s2

Alerts: 

  • With this update, we’ve adjusted how some of our older Sonos products are using their internal memory. Because of this change, updates for Play:1, Play:3, Boost, Connect, Connect:Amp, and Sub (Gen 1 and 2) will take longer to complete than before. The reset process for these products will also take more time to complete after this update.

3 replies

Airgetlam
Jul 27, 2023 1:42 AM UTC

Which ‘bar’? The Arc, or the Beam, or one of the older ones?

I would think you could unplug it…but at the same time, there’s a possibility that there is an issue with your network, so I’d want to reboot the router as well, before trying to update it again.

Translate
Bruce
buzz
Grand Maestro
Jul 27, 2023 4:21 AM UTC

I recommend closing, then re-opening the controller.

Translate
106rallye
106rallyeAnswer
Jul 27, 2023 7:35 AM UTC

For older models the recent update can take more time, though no “bars” are mentioned - could it be your surrounds or Sub taking longer?

https://support.sonos.com/en-in/article/release-notes-for-sonos-s2

Alerts: 

  • With this update, we’ve adjusted how some of our older Sonos products are using their internal memory. Because of this change, updates for Play:1, Play:3, Boost, Connect, Connect:Amp, and Sub (Gen 1 and 2) will take longer to complete than before. The reset process for these products will also take more time to complete after this update.
Translate