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Is anyone else experiencing a crackling noise with their Arc Ultra? I upgraded from the Arc to the Arc Ultra, which is connected to a pair of Era 300s and two subs. The crackling sound has been intermittent, mainly occurring when streaming movies.

If you rewind do you get the same noise at the same place?

Capture a diagnostic as soon as possible after the noise and contact Sonos support (not here) to have it looked at.


Unfortunately I don’t get the same noise when rewind. I called them after the 4th time hearing it, ran a diagnostic and couldn’t find any issues. 


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