Sonos Arc loud pop then audio loss

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I am glad they found a fix on the software upgrade. Problem is it just now happened to me. This system was purchased just 2 months ago. 

What gives? On hold with chat support.

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I hope it doesn’t come back. Those were two sucky years.

Are you sure it’s the same issue? Here is a good video from The Verge/Tom Warren showing the pop in action. Make sure to turn on sound.