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I bought Sonos Arc, connected it, installed the App. I configure it, everything goes fine, error 1101 appears - it cannot update the device, I try again, it can't be done again, it says it adds a new system, but it doesn't add it and I don't have any device on the list, I reset the device, router, etc., nothing helps

Hey @piotr8484,

Welcome to the Sonos Community!

Sorry about the late reply, but I can see in our system that you were able to resolve the issue by contacting our technical support.

Hope you continue enjoying music and TV on your Arc!

Hi Gabriel,

I have exactly the same issue. Not sure how to resolve it. I’ve tried everything I can think of. 
 

regards,

AJ

Hi

I also have the same problem. 
Can you please post a solution?

Thanks

Alex

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