Skip to main content
Ford02
Contributor I
November 15, 2020
Question

Sonos App.

I have Beam and 2 ONE SL's for suround speakers. Have trouble with the sonos app on my phone "S10". Trying to set up home theater and I can't get pass the pop-up screen that states select the speaker on the screen that it making the chime. For only thing on the screen is the pop-up message.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

1 reply

Simon B
Simon B
Retired Sonos Staff
November 17, 2020

Hi @Ford02, Thank you for reaching out and welcome to the community. Sorry to know about this issue on your S10 controller for the Sonos App. I’ll be asking some questions to further assist on this issue.

  • Is this a new speaker setup on the Sonos App?
  • When did it start happening?
  • Is this happening on other device controllers or only on the S10 specifically?
  • Have you tried setting it up on another device controller to check if that will work?
  • Are there any other speakers that are already set up on the Sonos App?

Answers to these questions will help us check what could be causing this issue. 

Let us know what you have in mind with the advice above.

The Sonos community is always here to help.

Help others find useful content by clicking the like button and selecting the best answer to your question
Terms & ConditionsAccessibility statement