SONOS this is crazy - we’ve had our systems 15+ years and have 10 pieces in 2 surrounds setups and various other rooms. How do my two SONOS 3’s just disappear from our surround system? After a long time troubleshooting and looking at community posts, I’ve successfully (kind of) added them back in the room after factory resetting them independently. Now when I add them as a surround pair, I am successful until the part where the app tries to synch them together. I get the error. “Setup Problem! There was a problem preparing your speakers. Please check your network connection or the power on your products in this room.” They both are within 10 yards of the wifi network and are indeed connected to power. What should I do next? I’m at wits end.
Oh its worth noting too I was able to get them all working at the beginning of this effort with one connected to ethernet but it’s not an option to do that in the room with surround (nor do I want to).
I’ve already spent too much time trying to troubleshoot. It shouldn't be this hard. Please help.