I have a set top box as well as tv, and each has a remote. The STB has a crude volume control - 8 levels. It’s frustrating when my wife uses that. Does your setup have similar devices/controls?
Hey Nik9669a, thanks for Your reply. As You I have a STB connected to my tv its managed by a remotecontroller,of course.
my soundbar, on the other hand, is not connected to any remote control directly, but responds to my TV's remote control, which is not the one I use to the STB, but my TV’s original Remote control.
I have now discovered that the sound on my TV can be controlled with the original Remote, so this is obviously the solution
Hey Nik9669a, thanks for Your reply.
I have now discovered that the sound on my TV can be controlled with the original Remote, so this is obviously the solution
Like so many things, it’s obvious once you know the answer
My tv and the Sonos app also get out-of-sync so when the tv shows the volume is reducing the Sonos app can actually be at zero for several “volume reductions”. I told my wife the numbers are random, and to set the volume according to how loud it sounded she’s happy with that, so: so am I!
Glad you’re sorted.