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I recently purchased a pair of Sonos Era 300’s to use as my surround sound. I had been using Sonos Ones as my surround sound. I reset the Sonos Ones to factory setup and sold them. My app keeps showing the Sonos Ones as Not Connected. How do I remove them entirely from my app/account? In trying to research this, I came across a post that said to select “Forget Current System”, but will this remove all my speakers from my app/account? If it will, can someone please tell me how to just remove the Sonos One’s? Thanks

The Sonos Ones will disappear from the app within a couple of days.

Once the speakers are setup and registered by the new owner they will also be removed from your Sonos account online.


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