remote volume control does not work with TCL Roku TV and Playbase

3 replies
563 views

I recently attached my Playbase home theatre setup to a TCL Roku TV. Playbase uses an optical connection. Currently the only way I can control the volume is via the Sonos IOS app.

On the tv I’ve set audio output to optical - if I set it to auto, the tv speakers are also enabled and they do respond to volume changes. Unfortunately, it creates a delay so the sound echos. The Playbase does not respond to the remote volume control at any point.

I previously had the system attached to an LG OLED and the volume operated fine using either the TV remote or the Apple TV remote.

Both the TCL Roku remote and the Apple TV remotes appear to be RF.

im at a loss…

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

controlavAnswer

Lead Maestro

If the TV remote is RF only then it can’t be used for this.

The Apple TV remote can be switched to IR mode, then you can teach the Playbase its codes.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.

N

nik9669a

Senior Virtuoso

Presumably you used the Set up Remote (or whatever it’s called/labelled) when you first installed the Playbase? Have you reset things in order to recognise the new remote?

controlavAnswer

Lead Maestro

If the TV remote is RF only then it can’t be used for this.

The Apple TV remote can be switched to IR mode, then you can teach the Playbase its codes.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.

W

wheelerwbrianAuthor

Contributor I

Presumably you used the Set up Remote (or whatever it’s called/labelled) when you first installed the Playbase? Have you reset things in order to recognise the new remote?

Yes. Deleted and reinstalled the remote. I will try changing the Apple Remote to RF.

Sign up

Login to the community