Hi @Le_Cee.
Welcome, thank you for reaching out to Sonos Community since you already tried some troubleshooting steps let me try to assist you.
The sloped ceiling surely impacting the true play, since it’s scanning the surroundings of the speakers.
Can you try to calibrate the balance surround speaker?
- From the Settings tab, tap System.
- Under Products, tap the Sonos home theater room.
- Under Sound, tap Surround Audio.
Use this to tell Sonos how far away your surround speakers are from your main listening position. Balancing your surround speakers will adjust the overall volume of TV and Music playback on the surround speakers.
Let us know if it works. If you need help with any other information, please be sure to let us know.
Hi @Mark P and thank you for your answer,
I have tried to do this before. The problem is that once TruePlay is finished, this option is grayed out. So I can no longer use the balance to adjust.
Hi @Mark P and thank you for your answer,
I have tried to do this before. The problem is that once TruePlay is finished, this option is grayed out. So I can no longer use the balance to adjust.
When you begin HT trueplay tuning it has two different parts to it, the first being to balance the speakers for where you normally sit/listen. If the shape of the room/ceiling is causing a balance issue, then perhaps experiment a little and try different seated locations until you find a happy balance that works for your actual (true) seated position and hopefully the sound out/balance will then be okay going forward. I hope that assists.
Hi @Mark P and thank you for your answer,
I have tried to do this before. The problem is that once TruePlay is finished, this option is grayed out. So I can no longer use the balance to adjust.
When you begin HT trueplay tuning it has two different parts to it, the first being to balance the speakers for where you normally sit/listen. If the shape of the room/ceiling is causing a balance issue, then perhaps experiment a little and try different seated locations until you find a happy balance that works for your actual (true) seated position and hopefully the sound out/balance will then be okay going forward. I hope that assists.
I just realized that one of the two speakers was slightly lower. Also, I noticed that by orienting the left speaker more to the right and the right speaker to the left rather than orienting them both towards the center, it gave more surround effect and especially that equalized them it seems.
Sonos is apparently very precise. It now looks like this:
https://zupimages.net/up/21/01/ddy6.jpg
Hi @Le_Cee
Interesting that the speaker orientation had a marked improvement on your surround speakers. However, it does make sense not so much regarding the height of one versus the other (which in the picture appears negligible) but certainly the inward toeing of the speakers.
Unlike L/R front speakers in a stereo music setup Rear Surround speakers are meant to project sound in a forward straight line relative to their placement as opposed to an intersecting direction to create a sweet spot. Surround speakers want to use the widest space possible to create the surround effect. Angling the speakers inward tricked TruePlay into thinking the surrounding space was much smaller than it actually is. Factor that with the sloping ceiling...well I believe you see my point.
Glad you were able to sort things out.
Cheers!
Hi @AjTrek1
I actually relied on advice from YouTuber Peter Pee, who I find gives a lot of information about Sonos!
https://www.youtube.com/watch?v=viKETvlmDX4
I admit, however, that I have not tested with the 90 ° speaker parallel to the screen!
As for the height of the speakers, I don't know if they really had an influence or not but I solved the problem by trying to create the most perfect equality possible in order to form an opinion before hanging them permanently .
Hi @AjTrek1
I actually relied on advice from YouTuber Peter Pee, who I find gives a lot of information about Sonos!
https://www.youtube.com/watch?v=viKETvlmDX4
I admit, however, that I have not tested with the 90 ° speaker parallel to the screen!
As for the height of the speakers, I don't know if they really had an influence or not but I solved the problem by trying to create the most perfect equality possible in order to form an opinion before hanging them permanently .
Peter Pee is an excellent source. BTW… the link to your last picture was not active. Therefore I didn’t see your final setup.
Hi @AjTrek1
I actually relied on advice from YouTuber Peter Pee, who I find gives a lot of information about Sonos!
https://www.youtube.com/watch?v=viKETvlmDX4
I admit, however, that I have not tested with the 90 ° speaker parallel to the screen!
As for the height of the speakers, I don't know if they really had an influence or not but I solved the problem by trying to create the most perfect equality possible in order to form an opinion before hanging them permanently .
Peter Pee is an excellent source. BTW… the link to your last picture was not active. Therefore I didn’t see your final setup.
Ah, indeed!
https://zupimages.net/up/21/01/ddy6.jpg
What do you think ?
