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The other day one of my Era 300's started doing the strangest thing, beeping randomly and status light flashing all different colours. So just turned it off.

 

Just reset it and selected the room where my Arc and other Era 300 and sub is but it just sets up the Lounge 2 and doesn't add the speaker to Lounge.

I tried to change the room but then end up with 2 rooms called Lounge. Unable to connect stereo pair as it says no other speaker available.

 

Hoping someone can help, surely this is a simple thing to fix, just can't seem to work it out.

 

Thanks

One symptom of mismatching firmwares in devices has been the inability to group them. 

I’d check that the misbehaving Era has gotten updated and all have same firmware. 

https://support.sonos.com/en/article/update-your-sonos-speakers


Thanks, just checked that. Same firmware.

 


It's now started it's beeping and flashing lights randomly now. Going to talk to online support.


It’s good to contact support. They likely can see something in diagnostics. 

Someone wrote about red and green flashing and beeping:

https://www.reddit.com/r/sonos/comments/1b6ou7s/whats_going_on_with_my_era_100/

“This has happened to me, but with an ERA 300. In my case, I believe it was the microphone turning on and off again in a fast manner.

Didn’t get to warranty or anything, just used the mute un-mute phyisical button on the back of the speaker and then all was fine. Never happened again and that was a couple of months back.

I’m not dure if the ERA 100 has that button in the back, but worth giving it a shot.”


@kpr Nice one, that sorted it out, now have all speakers back in the same room after a quick chat with support. Thanks.


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