Skip to main content
Danielaguilarb
Avid Contributor I
Apr 28, 2023 11:14 PM UTC
Answered

no sound from rear speakers when listening to youtube video

Hello, I have an arc+one +sub gen3 when listening to YouTube video the ones are not heard, I already have music play back full configured and some YouTube videos show me that it is in pcm format and others in 5.1, I have a Chromecast I have this problem only with YouTube

 

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
jgatie
jgatieAnswer
Apr 28, 2023 11:40 PM UTC

The Music Playback Full setting has no effect on a TV source.  It's only for streamed audio sources, not video.  Also, regardless if they are listed as 5.1, most YouTube videos for free accounts are 2.0 stereo.

View in thread

5 replies

jgatie
jgatieAnswer
Apr 28, 2023 11:40 PM UTC

The Music Playback Full setting has no effect on a TV source.  It's only for streamed audio sources, not video.  Also, regardless if they are listed as 5.1, most YouTube videos for free accounts are 2.0 stereo.

Translate
    GuitarSuperstar
    Lead Maestro
    Apr 29, 2023 12:39 AM UTC

    With higher quality stereo sources, the Arc will perform an upmix of the stereo audio and play what is determined to be ambient audio out of the surround speakers. But with lower quality stereo sources, little to no audio will play out of the surrounds. Unfortunately, A LOT of YouTube videos have low quality stereo. 

    Although most YouTube videos are only in stereo, there are some available in 5.1 now. So you should hear audio from the surround speakers when playing these videos.

    What model TV do you have?

    Translate
    "Receive with simplicity everything that happens to you." - Rashi
      DanielaguilarbAuthor
      Avid Contributor I
      Apr 29, 2023 1:16 AM UTC

      The TV ints KOGAN it's Australia brand

      Translate
      DanielaguilarbAuthor
      Avid Contributor I
      Apr 29, 2023 1:19 AM UTC

      so if I have YouTube premium if it will be heard in the rear speakers???

      Translate
      GuitarSuperstar
      Lead Maestro
      Apr 29, 2023 1:42 AM UTC

      A premium subscription won’t matter. It is more about the audio quality of the specific video you are watching. It could also be a limitation on the Chromecast too.

      Play the video below on YouTube from the Chromecast and let us know what audio format the Sonos app displays, and if you hear any audio from the surround speakers:

       

      Translate
      "Receive with simplicity everything that happens to you." - Rashi
      Terms & ConditionsAccessibility statement