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New beam old beam question

  • 4 June 2024
  • 1 reply
  • 9 views

So I bought a new beam generation 2 yesterday (2 hours for it to connect to the TV and true play doesn't work obviously) I'm going to sell the old beam generation 1 and I've reset it to factory reset. The beam generation one is still showing up however on the Sonos account it was registered to. There doesn't seem to be any way to unregister it. If the new owner sets up this beam isn't it going to think that it's still registered under my account? Thanks very much.

 

Moderator edit: Don’t worry too much about sections - we can and will move topics that are in the wrong place.

Moderator edit: Found other post, merged post with question with post with answer

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1 reply

jgatie

It will stay on your system for a few days, even after a reset (because YouTube is rife with videos telling people to reset their devices, which does nothing but erase settings, so they keep the devices in the app until they don’t reappear for while). 

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