New app and Sonos Sub Gen 3 phase

  • 8 May 2024
  • 1 reply
  • 33 views

Userlevel 2
Badge +2

Hi all!

Still getting used to the new app, and noticed something that is intriguing me:

On previous app, if Trueplay was on, Sub Gen 3 phase was grayed out. In the new app , even white Trueplay on, Sub Gen 3 phase is not grayed out and it I possible to set to 0 or 180. Is this working as it is intended and Sonos changed this or is it needed to perform a new Trueplay calibration ?


1 reply

Userlevel 7
Badge +18

Hi @marinheira 

Thanks for flagging this. To be honest, I’m not entirely sure if that was intended or not, but my guess is that it is not. Your speakers should still have the same TruePlay profile regardless of whether the app was updated or not. My assumption would be that it would have no effect, but just in case it does and it is detrimental, I recommend not adjusting the setting. 

As with many of the reported issues with the new app, this should be resolved soon.

I hope this helps.

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