I have a Samsung UN60TU690TF. When I connect the optical cord and change the setting on the tv to optical it is not working. I have tried multiple times to do this and when I try to connect to tv on the Sonos app it continues to load/buffer until it tells me it is unable to connect. I have changed the default audio output to PCM and it is still not working. I’m looking for any advice on how I can connect my Ray to my tv.
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There are some things to try mentioned here…
https://goodhomeautomation.com/samsung-tv-optical-out-not-working/
I would also ensure the Samsung TV software is fully up-to-date too.
Confirmed I am using an optical cable and the caps are off the ends of the cable.
Are you using a new optical cable? If so, check the very tips of the ends for caps. They are often very small and easy to miss. Like this:
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