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Trending Lyricist I
September 16, 2024
Answered

Is anyone having problems controlling Beam with the app (8/16/24)

Until about two days ago, the app allowed changes to music to beam on IOS or Android.  I now no longer can control beam but can control my Move.  Wifi working fine and indicated as strong signal.  I can send text via Smart things.  I can see the ARC linked volume change from my TV remote.  No updates are noted as being required.  Any ideas what is going on?

 

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musicbearAnswer
Trending Lyricist I
September 22, 2024

The next day after I wrote this, I was able to do the update and that solved the problem.

2 replies

Lyricist I
September 22, 2024

Same Problem here. Beam is visible in the app but you can’t control the volume nether you can play music. But tv sound over arc is working as intended even with 2 Sonos one and the sub mini.

Are there any solutions @SONOS?

musicbearAuthorAnswer
Trending Lyricist I
September 22, 2024

The next day after I wrote this, I was able to do the update and that solved the problem.