Help!! Stuck with stereo 2.0

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I have a sonos Arc, sub abs 2 sonos one speakers.

I have just bought a new LG 77” model.

I have the earc hdmi cable.

I am only getting stereo 2.0 and I am pulling my hair out.

Tried sonos chat but that did not help.

it says Dolby vision on Netflix and Disney.

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Ken_GriffithsAnswer

Have you set the TV’s digital sound out to either ‘Auto’ or ‘Pass-Through’ on HDMI-2 and are you sure that you’re playing DD surround sound audio from (presumably) the TV’s built-in Apps.

Ken_GriffithsAnswer

Have you set the TV’s digital sound out to either ‘Auto’ or ‘Pass-Through’ on HDMI-2 and are you sure that you’re playing DD surround sound audio from (presumably) the TV’s built-in Apps.

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