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Guynamedmike
Contributor I
October 1, 2023

Has anyone else had issues with the sound constantly cutting in and out?

I have had issues intermittently with the sound cutting in and out or skipping with my system. I have an epson projector with an hdmi cable 50ft run through the ceiling and down the wall to my Sonos arc. From the Arc I have a sub and two SLs connected. I have good internet signal and everything worked great for about a month, then I started to notice the skipping or cutting in and out of the sound. It’s annoying as heck when trying to enjoy a movie. Has anyone experienced this? If so then how did you fix it? I tried calling SONOS for help and it just direct me to someone in another country following a set list of trouble shooting.

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    3 replies

    buzz
    buzz
    Grand Maestro
    October 1, 2023

    50ft HDMI cables can be problematic. Some work OK, some will not. Do you have any issues playing music through ARC?

    GuynamedmikeAuthor
    Contributor I
    October 1, 2023

    I have not tried playing music but I will try soon and reply. 

    Stanley_4
    Stanley_4
    Grand Maestro
    October 2, 2023

    50 feet is asking a lot from a cable, wish they were cheap enough I could say “try a better quality cable” without cringing at the cost.

    Maybe try a fiber optic type for a cleaner signal?

    This as an example to look at, not a suggestion to buy it.

    https://www.amazon.com/DGHUMEN-Support-Dynamic-Compatible-RTX3090/dp/B09JYJN8QM/ref=sr_1_19_sspa?th=1

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