Family Room Dropping music.

  • 9 December 2023
  • 1 reply


My Arc, Sub and 300’s drop music while playing from Spotify. They are connected as surrounds for my TV. Surrounded works with TV. Only family room drops after listening to music for a while. 


Best answer by Stanley_4 10 December 2023, 04:18

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Userlevel 7
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If they work with other streaming sources it may be Spotify.

You could wait for the issue, submit a diagnostic and call Sonos support with the number.

Trying to fix it locally the FAQ has some suggestions.