My Arc, Sub and 300’s drop music while playing from Spotify. They are connected as surrounds for my TV. Surrounded works with TV. Only family room drops after listening to music for a while.
Page 1 / 1
If they work with other streaming sources it may be Spotify.
You could wait for the issue, submit a diagnostic and call Sonos support with the number.
Trying to fix it locally the FAQ has some suggestions.
https://support.sonos.com/en-us/article/improve-your-sonos-products-wifi-connection
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.